What can an online video consultation do?
You can describe your symptoms to our experienced laryngologists. It is also possible for you to send us your medical records and/or images in advance, which we can then analyse and discuss with you. We can help you to better understand your symptoms and give you recommendations on what further (therapeutic) measures you should take to resolve your symptoms.
For which complaints can a video consultation be useful?
You would like an assessment of (previously submitted) video and image recordings – e.g. a second opinion. *
You would like to find out about treatment for globus symptoms (lump in the throat).
You think you have R-CPD (I-can’t-burp) and would like to find out about treatment.
You have a cough or need to clear your throat and would like to find out about treatment options.
You are not sure whether the (long) journey to Hamburg is really worth it and would like to talk to a doctor first.
* In the case of organic voice disorders (nodules, cysts, polyps, recurrent paresis, etc.), a video consultation only makes sense if you send us meaningful image or video material of your vocal cords in advance.
Who will you speak to?
Prof. Dr. Markus Hess is one of the world’s most experienced experts for all types of voice disorders and one of the most experienced voice surgeons. He is the founder and director of the multidisciplinary MEDICAL VOICE CENTRUM, which specialises exclusively in the treatment and rehabilitation of voice and laryngeal disorders.
Dr. Susanne Fleischer is one of the most experienced diagnosticians and has been working with Prof Hess for around 25 years. She specialises in the treatment of globus syndrome, coughing, throat clearing and endoscopic diagnostics.
How to arrange an online video consultation.
Firstly, please complete and sign our video consultation form and send it to firstname.lastname@example.org.
If it concerns voice disorders, we may ask you to provide us with image and video material of your vocal chords and voice (e.g. as an e-mail attachment or via WeTransfer).
We will then arrange an appointment for the video consultation and its desired duration.
You pay for the video consultation in advance via PayPal or bank transfer. You will then receive a Zoom link from us for the agreed appointment.
How long does a video counseling session last?
A video counseling session usually lasts 15 to 30 minutes. This does not include any preparation time and the study of preliminary reports, medical records, and image material. A preliminary study of the medical reports, images or video material you send in is charged at 15 minutes preparation time.
FAQ’s / Häufige Fragen
Video counselling costs:
15 minutes video counselling session: € 250
30-minute video counselling session: €500